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Activating ZoomText

Activating ZoomText

To activate ZoomText 9.1 you will need your ZoomText  serial number, provided with your purchased copy.  If you have purchased an upgrade version of ZoomText  you will also need the serial number from your previous version of ZoomText (version 9.0 or earlier), unless your previous version is already installed on your system.

?   Where to find your ZoomText serial number

·              On the ZoomText CD sleeve

·              On the product registration card

·              On the top of the ZoomText product box

·              On the back of the ZoomText User's Guide

Note:   If you purchased your ZoomText  product from Ai Squared's online store, your product serial number will be included in your purchase confirmation email.

 

 

The Activation Process

During the 60-day trial period, each time you start ZoomText the Activation Wizard appears.  The wizard presents the following options for you to choose from:

·              Option 1:   I have a serial number and want to activate ZoomText

Choose this option if you have already purchased or been provided with a ZoomText product and you're ready to activate the software.  The wizard will guide you through the activation process.

·              Option 2:   I want to purchase ZoomText

Choose this option if you are ready to purchase a ZoomText product.  The wizard will display information on how to purchase ZoomText.

·              Option 3:   I want to try ZoomText

Choose this option if you want to run ZoomText in trial mode.  Trial mode allows you to use ZoomText for up to 60 days.  When the 60-day trial period expires, you must activate ZoomText to continue using it.

When you choose to activate ZoomText you are prompted to enter your product serial number.  Once you have entered your serial number, the manner in which activation is completed depends on whether or not you have an Internet connection.

·              If you are connected to the Internet your serial number and system code are automatically passed to the Ai Squared activation server for validation.  An activation code is then passed back to your computer, activating your ZoomText license.  This process takes just a few seconds to complete.

·              If you are not connected to the Internet the wizard displays your serial number and system code, along with instructions on how to manually obtain an activation code.  An activation code can be obtained from Ai Squared's activation website (using another computer that is connected to the Internet), or by contacting Ai Squared's Product Support department.

Telephone activation support is available Monday through Friday, 9am to 5pm Eastern Time.

In North America, call toll-free (866) 331-1233
Outside North America, call (802) 362-5393

 

 

Frequently Asked Questions About Product Activation

·              What is product activation?
Product activation is an anti-piracy technology designed to verify that ZoomText has been legitimately licensed.

·              How does product activation work?
The activation process verifies that the serial number is legitimate and has not been activated on more computers than allowed by the ZoomText Software License Agreement.

·              What happens if I don’t activate my product?
If you don’t activate your product by the 60th day (after installation), ZoomText will stop working until you activate it.

·              What if my product activation fails?
Product activation will only fail under exceptional circumstances.  In most cases, you can reactivate ZoomText as quickly and easily as the original activation.  If your attempt to reactivate fails, contact Ai Squared Product Support for help.

·              What if I need to reformat or upgrade my computer?
If you need to reformat your hard drive or upgrade your Windows operating system, you should first transfer your ZoomText software license back to the ZoomText activation server.  See "Transferring Your ZoomText Software License" in the preceding section.

Note:   You do not need to transfer your ZoomText license when installing Windows service packs and hot fixes.

·              What if I want to move my ZoomText software to another computer?
Should you want to move your ZoomText software to a new computer, it is important that you first transfer your software license back to the ZoomText activation server.  This preserves your software license so that it may be used to activate your new installation of ZoomText.  See "Transferring Your ZoomText Software License" in the preceding section.

 

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